Course Description

(Objectives)            

• Develop skills and abilities which can be put to immediate use in the workplace
• Recognizing personal style and behavior preferences
• Build effective communication skills
• Develop strategies for creating a positive work environment
• Learn how to delegate and motivate
• Build and develop teams
• Recognize differing behavioral styles and learn to adapt to them in order to build lasting rapport
• Understand the key roles you have in encouraging and developing your staff
• Harness the power of personal motivation
• Give and receive feedback on performance and perception
• Massively improve you leadership skills
• Use a team approach to solving problems
• Understand and utilize a creative problem solving process
• Clearly analysis the source of problems
• Learn to generate ideas and evaluate them
• Implement and create workable action plans
• Gain a greater awareness of yourself and your full leadership potential
• Refine your leadership styles for the benefit of your team and department
• Develop adaptability in dealing with different people
• Enhance decision making skills in employees
• Apply effective decision making skills in solving problems
• Learn how to cultivate key leadership styles
• Personal growth as an effective leader
• Better understanding of how to lead others towards effective decision making
• Deepen personal insights on how to cultivate creativity in the organization
• Manage relationships with others with effective leadership style

(Participants)            

• New members of the management team
• Team leaders interested in further developing their management skills
• Managers wanting to further develop their management and leadership techniques
• Departmental managers
• Front-line supervisors
• Project managers
• Human resources professionals
• Directors
• Anyone wishing to improve their communication, interpersonal, problem solving and decision making skills